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Frequently Asked Questions – Gonse Packaging Limited

[vc_row][vc_column width=”3/4″][vc_column_text css=”.vc_custom_1576587525579{padding-bottom: 2.8rem !important;}”]

Many questions are being asked each day about printed paper cups manufactured by Gonse Packaging (U) Ltd. From our unique paper cup printing processes, specifications and possibilities, (there are very few limitations!) to recycling, safety, quality and more.

Therefore, we’ve chosen the most frequently asked questions and answers to help you better understand our unique paper cup manufacturing and production processes. (This page was last updated in December 2019)[/vc_column_text][vc_accordion][vc_accordion_tab title=”Are Paper Cups Recyclable?”][vc_column_text]

  • Yes our paper cups are 100% recyclable.
  • In order to ensure the used cups are received by our team in the best condition for recycling they should be places in segregated waste streams by the consumer once they are finished with. The segregated waste stream also ensures that it can be taken to one of the four mills re-pulping cups, or to the facilities processing them into novel plastics.

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What are Paper Cups made from?”][vc_column_text]Paper cups are generally 95% (by weight) paper or card and 5% a thin coating. The coating is bonded to the cup in order to prevent the cardboard fibre from absorbing liquid contained within the cup and therefore becoming wet and collapsing. Polyethene plastic (PE) is the most prevalent coating material.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Artwork & Design Possibilities”][vc_column_text]In what size or format do I need to provide my artwork?

In case you have your artwork for the paper cup ready, you can simply share your artwork specs so we can formulate a mockup.  OR Email us your cup mock up;


What is I only need a sample 1 or 2 color cup?
1 color is not the same as 6 colors. There’s always an incremental cost as colors increase. 

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What printing styles and colours are available?”][vc_column_text]Gonse Packaging (U) Ltd manufactures single wall, double wall and ice cream cups, in full-colour CMYK process in high-resolution, all-over printing. (Full wrap). This means any combination of colours, images, and design can be achieved without any extra cost. Check out on our portfolio page for nice paper cup print examples.

How many colours can I print?

Any amount of colours you like as CMYK printing is limitless. All Pantone PMS colors are converted to CMYK. Please bear in mind that some conversions, especially oranges, don’t convert 100%. Our artwork team will advise on any problems.

What if I only need a simple 1 or 2 colour cup?

1 color is the same as 6 colors to us. There’s no cost difference in CMYK printing. So, don’t be afraid to add as many colours or images as you like.


Yes, the base of the double-wall can be printed, although it slightly increases the cost of the cup. If you’re doing just a colour match this will work just fine. But, if you are trying to match up lines between the base of the cup and the double-wall, that won’t work. Our single wall cups incorporate complete print coverage as well.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”FAQs about Lids”][vc_column_text]

Do I require lids for my paper cups?

If your customers are purchasing a hot drink to be taken away with them then lids are recommended.

Do you print on top of the lids?

We do not have the capability to print on lids. Our machines can only print on the sides of the cups.

What are the options for lid customisations?

There is a possibility of any colour, but this requires a minimum order quantity in from hundreds of thousands to millions. So, to keep costs down, we supply the stock black and white plastic lids as standard.

Are lids considered as separate costs?

Yes, we consider these a separate purchase – but ordering is easy! Just request a product quote here.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Payments, Orders & Deliveries”][vc_column_text]

What are your terms of payment?

Payments terms are usually pro forma (payment required ahead of production) however there are credit term options, as well as our direct debit system – please contact our sales and finance manager for more details.

Do you have minimum orders?

Our minimum order at the moment is 1,000 cups. Our full capacity is over 20 million cups per year.

What is the lead time for your printed paper cups?

15 working days from the day you approved artwork is the maximum. But, for special needs, we can work to your schedule in most cases. Please contact us for enquiries on delivery times for your requirements.

Can you provide printed paper coffee cups wrapped individually?

Unfortunately, we cannot offer individually wrapped printed cups.
Our products all go through the same production process that involves bagging certain quantities of cups together in stacks that are then packed in the same size cases. The quantities per case vary on the size of cup.


Yes, we do offer free samples. Please email with your enquiry and one of our sales team will then be in contact to discuss your enquiry.

Is it possible to order samples? If so, what is the delivery time?

We’re happy to send samples. Our sample boxes are a random assortment.
If you would like a pre-production sampling of your personal design, there will be a shipping and design fee. Most cases require a 10-15 day lead time.

After I submit my design brief online, when will I receive my proof?

It typically takes 2-3 business days to generate a proof.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width=”1/4″][vc_single_image image=”3296″ img_size=”full” alignment=”center”][vc_single_image image=”3297″ img_size=”full” alignment=”center”][vc_single_image image=”3285″ img_size=”full” alignment=”center”][/vc_column][/vc_row]